Researchers predict post-pandemic norms
Societies and consumer behaviour could enter a “next normal” phase where on-demand needs of goods and services are serviced instantly through smartphone applications after the pandemic ends.
With many people working from home as part of a global effort to contain the virus outbreak, many of them have changed their consumption habits by turning to extensive use of digital services, particularly through mobile applications, according to an article co-authored by three economists at the Bank of Thailand titled “The Covid-19 crisis and the Next Normal trend of business and transportation.”
Pathom Sangwongwanich
